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Gaggia Baby Twin - Jack Boyle's Review
Posted: June 1, 2010, 12:49pm
review rating: 0.0
feedback: (1) comments | read | write
Gaggia Baby Twin Espresso
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More About This Product
Arrow The Gaggia Baby Twin has 18 Reviews
Arrow The Gaggia Baby Twin has been rated 6.13 overall by our member reviewers
Arrow This product has been in our review database since June 29, 2007.
Arrow Gaggia Baby Twin reviews have been viewed 200,528 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bear Lemley 10.00
P-J De Boer 9.00
Michael Smith 8.60
Aaron Walls 8.25
Jaap Bruinsma 7.67

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Ratings and Stats Overall Rating: 3.2
Manufacturer: Gaggia Quality: 0
Average Price: $429.00 Usability: 8
Price Paid: $700.00 Cost vs. Value 0
Where Bought: Espresso Coffee Machines Ltd. Aesthetics 8
Owned for: 2 years Overall 0
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: GAGGIA change your name to FIAT - as in "FIX IT AGAIN TONY"
Positive Product Points

It makes really good espresso

Negative Product Points

It has broken down and been sent for repairs three times in the last 1 1/2 years.
The same component keeps failing.
We were informed that the company (Gaggia) has stopped making the part.

Detailed Commentary

We purchased this particular machine because we wanted an espresso maker that did not have a lot of 'bells and whistles' on it, because we wanted a reliable machine of good quality.

Boy, were we wrong. Although this machine makes wonderful espresso, it is a 'lemon' or 'limochello'. The machine has been in for repairs three times now: And all for the same problem. It is obviously a defect - bad design or bad manufacturing.

This time around after waiting for a month for a part to arrive from back east (Montreal), we have been informed that the manufacturer no longer makes the part we need to repair our machine. So, we have been quoted approx. $250 for repairs, if they can somehow get a part. I find it awfully suspicious that the manufacturer has stopped making replacement parts for a model which is less than 2 years old.

So now we are stuck with a $700 (original cost) + $250 (repair bill) = $950 total for a machine which will probably break down again and again.....and at some point we won't be able to get the part.

So do we purchase a new machine (certainly not a GAGGIA product)? Or do we swallow more cost and hold onto a fairly new machine which is a lemon.

Buying Experience

ECM Co. seems to have a very busy repair department.

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Posted: June 1, 2010, 12:49pm
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