Excellent value for the money and a great entry-level machine
Positive Product Points
- 58mm portafilter - brass boiler - high wattage (1370 W) to boiler size (3.5 oz) ratio equals quick heat-up and recovery times - good reservoir design: water level is visible plus it can be filled by pulling it out a bit, or by pouring over the top of the machine, or by taking it out and filling at sink - simple to use rocker switches
Negative Product Points
- microscopic drip tray (or as some wag called it, drop tray) - frothing with the "turbo frothing" wand not so good - low clearance to fit in the frothing pitcher under the wand - lack of cup warmer
The small drip tray wasn't a problem for me; I just kept a tea-cup under the pf for flushes and rinses. I unscrewed the double spout which increased the drip tray to bottom of pf distance and made it easier to fit in taller cups. The panarello frothing wand was okay, not great. To increase the height of the wand and make it easier to fit in the frothing pitcher, I set the Carezza on a Coffee Caddy, which added 1" as well as allowed it to be slid out for easier water filling.
The Carezza did everything I expected to and is a great entry-level, first-time machine. It makes good espresso and milk-based drinks. However, I really wanted to move up to a prosumer hx machine and succeeded in whining so much I was given persmission to do so last month. I would have no qualms recommending the Carezza to a friend or relative.
Simple to order online from Kitchen Universe. Good deal, quick shipping. Didn't seem like a terribly knowledgeable coffee retailer, though.