If you are serious about espresso and can spring for the Tea, you won't look back.
Positive Product Points
This is a great machine. With a good grind, it pulls excellent shots. Frothing >4 oz of milk works best. Very fast recovery between shots/steaming.
Negative Product Points
Frothing small volumes is tough to get great (Chris has a new tip to fix this). It is an investment.
This machine is tremendous. I stepped up from a Krups Il Novo I had for 8 years. That made ok lattes/caps but was poor on straight shots and could only steam 4 oz without needing time to recover. The Tea excels at all. You can make drinks (shots/froth) as fast as you can work. It spoils you quickly. I once thought Starbucks was good - no more. You can make a shot within 3-5 minutes of turning it on, but it is even better after the E61 head has fully heated for 30 minutes or more. The dual pressure gauges are useful - one for the boiler and the other tells pressure while brewing. This is great to let you know if the grind/tamp are right and beats timing the shots. Now I'm searching for the perfect bean to get the optimal flavor. I considered a Silvia but am glad I went the extra distance on this. No regrets. Even my non-coffee drinking wife enjoys the hot water wand for cocoa and oatmeal.
Excellent. 2 weeks after receiving it the heating element gave out. I emailed Chris on a Saturday morning and he literally phoned me 5 minutes later. I tested a couple of components and he overnighted a new element that arrived Tuesday. You can't beat service like that.