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Isomac Tea - Jim G's Review
Posted: January 16, 2004, 12:20pm
review rating: 4.7
feedback: (9) comments | read | write
Isomac Tea & Tea II
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More About This Product
Arrow The Isomac Tea has 66 Reviews
Arrow The Isomac Tea has been rated 9.09 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Isomac Tea reviews have been viewed 373,890 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Peter Bigone 10.00
Jim R. 9.26
James Schulman 9.17
Ton Boom 9.00
Blazej Mrozinski 8.67

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Ratings and Stats Overall Rating: 3.4
Manufacturer: Isomac Quality: 0
Average Price: $1,649.00 Usability: 7
Price Paid: $975.00 Cost vs. Value 0
Where Bought: Chris Coffee Aesthetics 9
Owned for: 1 year Overall 1
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Very poor quality and reliability.  My advice:  DON'T DO BUSINESS WITH CHRIS COFFEE.
Positive Product Points

The shiny stainless steel.

Negative Product Points

The component quality and reliability was absolutely horrible.  This machine was either not working or in the shop for repairs at least 30% of the 10 months that I owned it.

Detailed Commentary

Buying this machine was a huge mistake.  Buying it from Chris Coffee only compounded the problem.

I can't possibly list all of the problems here.  The pump went out and I was sent an old used pump by Chris Coffee as a replacement.  It worked for awhile and then the pressure stat went out.  On multiple occassions, I was sent parts from Chris Coffee and instructed on how to install them over the phone.

This machine was sent back to Chris Coffee twice for repairs and the final time I received it back bent and damaged because Chris Coffee failed to package the machine in a double box.

Chris Coffee refused to take responsibility for the damage and I was forced to sell the machine at a large loss.

Buying Experience

Buying from Chris Coffee was the worst customer service I have ever experienced in my life.  In my opinion, Chris is rude, very dishonest and unethical.  There are many great quality internet retailers out there including Aabree Coffee who I highly recommend.  I now see why Chris Coffee isn't a member of Bizrate.com.

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review rating: 4.7
Posted: January 16, 2004, 12:20pm
feedback: (9) comments | read | write
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