Classic cafe' styling Excellent reliability Mirror polish chrome finish Thermo-syphon provides stable thermal characteristics Stable brew group temperature 2 Commercial E61 portafilters included Excellent steaming capacity; brewing and steaming at the same time Ability to plumb it later on Auto shut off protects ruining boiler element Chris two hole steam tip Easy maintenance with standard parts Top quality electrical components
Negative Product Points
Steam is a little weak due to smaller machine... smaller boiler
Our Isomac Relax is a workhorse. We have pushed two double shots per day through this machine flawlessly for a number of years and have not had any problems. The E61 group is a great heat sink and is conducive to repeated coffee shots will little thermal loss. Even though the steamer does not perform like a commercial machine, it is perfectly adequate for home use. It even works fine when we are having parties and we need to make a dozen shots with associated steamed milk.
Overall this machine has been a very positive addition to our kitchen.
Chris Coffee is the best. They have great products and Chris is available to answer questions... that is, if you need to talk to the boss, he can always be reached. I spoke with their tech support recently and they still support this machine since it originally came from them. They sold a lot of them... and our unit has been a winner.