After 2 years and my 3rd machine failed i took it back and got my money back.probably better off buying a cafe roma from sunbeam!
Positive Product Points
Easy to carry back to the store..
Negative Product Points
coffee is average at best.Took to long to heat milk.Pain to clean.
Detailed Commentary
After 2 years and my 3rd machine failed i took it back and got my money back.probably better off buying a cafe roma from sunbeam! There was more than one problem i.e screen freezing,dumping of the grinds clogging etc. The machine when working made average coffee at best,lacked a good crema. Although this is not there top model it still wasnt cheap so i did expect much more. I did my research and thought Krups was a brand of quality...how i was wrong. One good thing when buying from them is they never hesitated in giving me another model. Would not buy another krups product again.
Buying Experience
Bought from a large retailer in New Zealand.Service was ok but not great. I got to know the staff very well as i had to keep bringing the damn thing back every few months about 7-8 times in total!