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Krups XP4000 Series - Brent Baker's Review
Posted: March 26, 2006, 10:28am
review rating: 5.3
feedback: (0) comments | read | write
Krups XP4000 Series Espresso Machines
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More About This Product
Arrow The Krups XP4000 Series has 29 Reviews
Arrow The Krups XP4000 Series has been rated 5.46 overall by our member reviewers
Arrow This product has been in our review database since October 19, 2005.
Arrow Krups XP4000 Series reviews have been viewed 172,262 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Myq Larson 8.00
Martin Phaneuf 7.66
Ramadhan Sjamsani 7.25
Kristie Gill 7.00
Stanley Wong 7.00

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Ratings and Stats Overall Rating: 4.0
Product Reviewed: xp4000
Manufacturer: Krups Quality: 3
Average Price: Varies Usability: 5
Price Paid: $199.00 Cost vs. Value 3
Where Bought: Bed Bath and Beyond Aesthetics 5
Owned for: 2 months Overall 4
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Good espresso (for a pressurized basket), terrible frothing, trouble after a month
Positive Product Points

-Fast heat up time
-makes good espresso
-quality customer support (from krups usa)

Negative Product Points

-Single filter basket chokes machine w/o coffee in it
-Frothing aid
-Boiler pressure (or lack therof)

Detailed Commentary

Recieved this machine as a christmas gift.  I was really impressed with the fast heat up time: about 4 minutes with two blank shots.  The steamwand needs no heating up: it is not metal, but rubber.  After using this machine for a day, i was pulling ok espresso shots: the pressurized portafilter makes the work easy, but only has a potential for o.k. shots.  The single filter basket doesnt work on my machine: even running blank shots on the single basket causes the machine to choke.  

After about a month, the steamwand (if you can call it that) began to fall off while i was frothing milk.  This sent hot milk/steam all over the place within a 2-4 foot radius... VERY FRUSTRATING... also, the froth aid makes it nearly impossible to create microfroth.  I called Krups, and had them send a new frothing tip.  I also told them about the single basket problem.  

After two months of frustration with the single filter basket and the frothing tip, i returned the machine.  I am currently waiting on my Silvia that i ordered from WLL.. i cant wait!

Buying Experience

Bed Bath and Beyond: good customer service, horrible espresso machine line... what else can i say?

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review rating: 5.3
Posted: March 26, 2006, 10:28am
feedback: (0) comments | read | write
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