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Lelit PL 042 LET Espresso - Ellen Hart's Review
Posted: December 6, 2011, 8:49am
review rating: 0.5
feedback: (0) comments | read | write
Lelit PL 042 LET Classic Style Espresso
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More About This Product
Arrow The Lelit PL 042 LET Espresso has 4 Reviews
Arrow The Lelit PL 042 LET Espresso has been rated 5.70 overall by our member reviewers
Arrow This product has been in our review database since April 5, 2008.
Arrow Lelit PL 042 LET Espresso reviews have been viewed 26,820 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Jeremy Conley 9.00
Paolo Sacchettini 8.00
Dmitry Dukat 5.20
Ellen Hart 0.50

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Ratings and Stats Overall Rating: 0.8
Manufacturer: Lelit Quality: 0
Average Price: $899.99 Usability: 0
Price Paid: $800.00 Cost vs. Value 0
Where Bought: US Lelit dealer in MA Aesthetics 4
Owned for: 2 weeks Overall 0
Writer's Expertise: Just starting Would Buy Again: No
Similar Items Owned:
Positive Product Points

Very little nice to say about this machine

Negative Product Points

design flaws, terrible company, terrible customer service, breaks easily with proper use,

Detailed Commentary

Horrible customer service, the grinder broke after 11 days of careful, manual-following ownership due to a design flaw. Since the company was 0 help in fixing the product (wanted us to pay to ship there and back to have the machine [the one that crapped out after - need i remind you - ELEVEN days]- potentially fixed: only if they decided it was their job to do so). No special service regardless of the overpriced system not even making it 2 weeks on the shelf. $800, 11 days.

Now, to drive the point home about how much of a lemon this machine is, there is something wrong with the pressure. This is day 28 or ownership. We've checked, and rechecked the manual, tried preparing pre-ground coffee beans, blah, blah, blah. Bottom line is that the Lelit company is a terrible one, filled with terrible customer service, useless machines, and they will rip you off in the fine print. Seriously, buyer beware. I have never been so disappointed/felt so manipulated by a company in my life.

Buying Experience

The customer sales rep in massachusetts really changes her tone after you've given her the money she wants.

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Posted: December 6, 2011, 8:49am
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