Excellent machine for the home, if you can't (or won't) have a plumbed in machine.
Positive Product Points
Gives good coffee. Solid and dependable after more than three years troube-free.
Negative Product Points
Water tank and Drip Tray could be bigger. Noisy.
I purchased this machine in 2001 to replace my old Gaggia, that had to be professionally cleaned every year or would stop working. I use it every day to make very good espresso, clean and descale it every three months or so (I always use reverse osmosis water) and I can say it is miles ahead of the old Gaggia in terms of coffee quality and reliability. Built like a tank and quite beautiful to look at. Service from 1st-line.com is top notch and Jim will really go the extra mile for you if you need help. Very happy for my purchase. The only reason I would change for something else would be to have a plumbed-in machine, but this is too much trouble.
1st-line.com are just great. Jim will help you resolve any problem until it is resolved.