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Rancilio Silvia - Dennis O'Hara's Review
Posted: February 9, 2010, 6:41pm
review rating: 3.3
feedback: (1) comments | read | write
Rancilio Silvia
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More About This Product
Arrow The Rancilio Silvia has 231 Reviews
Arrow The Rancilio Silvia has been rated 8.54 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Rancilio Silvia reviews have been viewed 1,724,442 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Chris Clark 9.13
Joe DP 8.88
Dave Borton 8.67
Eric Larson 8.62
Gregory Scace 8.39

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Ratings and Stats Overall Rating: 4.4
Manufacturer: Rancilio Quality: 4
Average Price: $629.00 Usability: 5
Price Paid: $700.00 Cost vs. Value 5
Where Bought: Sienna Aesthetics 3
Owned for: 2 years Overall 5
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Overpriced
Positive Product Points

When it works it makes good coffee

Negative Product Points

Purchased the unit in November 2007 - The chrome has peeled off the collar the steam control is sloppy  Thermostat  failed in September 09 and again in January 2010 Cost to replace $150  each time  Does Rnacilio care - yeah  right  Will not buy this manufacturer again!

Detailed Commentary

Given the price of the machine and the hype surrounding it at the time of purchase I expected much more than the machine delivered.  Rancilio has acknowledged my complaint and that is all.  The steamer control worked well for a very short period but soon become loose on the handle. I was surprised to see that the collar was plastic which explains why the chrome trim started peeling off - At no time did the machine ever run dry - the water was always filtered- the machine was switched off after each use. Overall I  think the machine is overpriced and overated.

Buying Experience

Bought on line - Very quick delivery - after sales follow up Zero

Three Month Followup

I have not had any response from either Rancilio or the Australian distributor -  I bought a Sunbeam Care Series - it makes better coffee and is much more user friendly

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review rating: 3.3
Posted: February 9, 2010, 6:41pm
feedback: (1) comments | read | write
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