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Saeco Vienna - John T's Review
Posted: July 22, 2006, 2:24pm
review rating: 6.3
feedback: (0) comments | read | write
Saeco Vienna
Where to Buy
Arrow 1st in Coffee
Arrow Seattle Coffee Gear
Arrow 1st-line Equipment
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More About This Product
Arrow The Saeco Vienna has 14 Reviews
Arrow The Saeco Vienna has been rated 7.17 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Saeco Vienna reviews have been viewed 68,995 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Rick Prosser 8.00
Jay Martin 7.33
Kimber Mata 7.00
John T 6.33
Paula Golladay 6.00

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Ratings and Stats Overall Rating: 7.2
Manufacturer: Saeco Quality: 6
Average Price: $500.00 Usability: 9
Price Paid: $400.00 Cost vs. Value 7
Where Bought: 1st Line Aesthetics 7
Owned for: 3 years Overall 7
Writer's Expertise: I like coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: This is a good machine for every day use with lighter roasted beans.
Positive Product Points

Very easy to use with just one-button operation for espresso with consistent results.
Very easy to clean and maintain.

Negative Product Points

Sometimes a bit noisy, and too many plastic parts.
Wait between espresso and steaming.
No bypass doser on this model.
Oily beans may cause the grounds to get stuck in the chute between the grinder and brew group.

Detailed Commentary

I purchased the Saeco Vienna in 2003 and used it several times a day for the first two years with no problems. The video that comes with it helps with understanding how it works. After the second year, I ran into a problem with the grinder timing out...sent it in for service, and finally determined that the problem was caused by the beans I started using. With some superautos, you have to be careful not to use beans that have too much oil on them (darker roasted beans tend to have this). This can cause the grounds to get stuck between the grinder and the brewgroup. Once the clog is cleared, the machine works fine. If I were going to make the decision over again, I would consider purchasing an HX machine with separate grinder to allow for 1) steam immediately after brewing (or visa versa) without waiting, and 2) more flexibility with the type of beans that can be used. However, for every day use with lighter roasted beans, this is a good machine.

Buying Experience

I purchased this machine from 1st-Line, and they have been great to work with.

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review rating: 6.3
Posted: July 22, 2006, 2:24pm
feedback: (0) comments | read | write
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