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Saeco Vienna Deluxe - Wolfhard Homma's Review
Posted: September 7, 2014, 9:12pm
review rating: 5.0
feedback: (0) comments | read | write
Saeco Vienna Deluxe
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More About This Product
Arrow The Saeco Vienna Deluxe has 22 Reviews
Arrow The Saeco Vienna Deluxe has been rated 7.31 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Saeco Vienna Deluxe reviews have been viewed 147,984 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Alex B 9.00
Roger Placer 8.21
Jimmy Keeler 7.50
Joe Foo 7.40
M Ham 7.00

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Ratings and Stats Overall Rating: 5.8
Manufacturer: Saeco Quality: 5
Average Price: $549.00 Usability: 6
Price Paid: $350.00 Cost vs. Value 7
Where Bought: Costco Aesthetics 6
Owned for: 3 years Overall 5
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Cheap full-automatic machine. Good beginner model, but not sturdy enough for the long term.
Positive Product Points

This machine was affordable and fairly reliable, so far. It is convenient to use and brews a decent espresso.

Negative Product Points

Plastic enclosure. The machine is very temperamental and often refuses to work for a variety of reasons.

Detailed Commentary

First of all, this machine has worked against expectations for three years. It is not reassuring to look at a machine that is mostly made form plastic and is incredibly light, but it has worked fairly well and brewed hundreds of decent espresso and cappuccino drinks. Operation is straight forward, and an espresso is brewed by switching the machine on, waiting for the green LED to stop blinking, and then pushing the brew button. There are ways to adjust the dosage: A turn knob on the front panel regulates the quantity of water per shot, a thumb wheel inside the bean hopper adjusts the amount of coffee per shot. Water quantity is not exactly measured, and the knob has plenty of play leaving lots of guesswork.

The machine can refuse service for any number of reasons: Water tray not inserted properly, front door not closed, no water, no beans, used grinds collector box missing.  Sometimes I have to research the reason for a while, and sometimes only switching the machine off and then on again will help.

The heart of the machine is accessible through the front door: The brew and eject mechanism can be removed for cleaning with a convenient handle. The mechanism is made from durable plastic and does not seem to be subject to calcium deposits. The rest of the plumbing is invisible, but metal must be involved somewhere.

The ON button fell of after a while and had to be pushed down into its cavity. This happened a few times, and if it were really a problem, a drop of supper glue would probably resolve this.

Frothing is a little slow and not much steam pressure is developed.

Unfortunately, after three years of operation the machine is starting to leak. I don't see a way to open the bottom of the enclosure for a quick fix. It might just be a hose that needs to be replaced.

Buying Experience

Costco online was easy to deal with.

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review rating: 5.0
Posted: September 7, 2014, 9:12pm
feedback: (0) comments | read | write
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