Easy to use and maintain. Extremely reliable. Great value compared to other machines in this category.
Positive Product Points
Ease of use. Extremely reliable. Great value.
Negative Product Points
No separate decaf bin. Spent grounds bin needs frequent emptying to avoid mold.
We bought this machine for Xmas a year ago and have been very happy with our purchase. After a few years of struggling with another temperamental machine (can you say Francis Francis?) it's great to have such an easy-to-use and reliable machine. Consistent shots with excellent crema. Cleaning is simple and is not critical - every other week seems to keep it happy. It doesn't get industrial use in our house- 4 to 8 shots a day- but we haven't had a single problem to date. We aren't extreme coffee geeks, but I think this machine would satisfy most consumers. It's not as esthetically pleasing as some other designs but I value function over form. Great value.
Great service from WholeLatteLove. Ordered December 18th and it got here in time for Xmas!