Programable shot length is a great feature when you did not get the grind quite right. Very easy to use and provides consistant results.
Negative Product Points
Dramatically increased our coffee consumption.
Detailed Commentary
Pull about 10shots a day. Appreciate the extra horsepower over Starbucks standard Barista machine. The Starbucks shopping experience was OUTSTANDING. Complete in store demo, free basket replacement when I sent mine through the disposal, and money back guarantee.