I think I got a great deal and I'm making my own Hammer Heads!
Positive Product Points
It is very easy to use and has been very consistent. I use it every day and have not been disappointed.
Negative Product Points
My husband bought if for me as a gift - I know he flinched when he heard the price but he drinks convenience store coffee!
I love espresso and got tired of paying for coffee drinks almost every day. I did a lot of research and was leaning toward this machine, then found it on sale at Starbucks so that sealed the deal. If you follow the instructions, it works perfectly. Yes, you have to prime it but it doesn't take long. My preference for this over the Barista was the programmable shot; you can push the button and walk away if you need to, it will stop at the right time. It makes a difference to use fresh beans and good water. It seems like big $$$ when you have a family and other obligations, but I know I will get my money's worth out of it.
No problem. The Starbucks employee went through every detail with me.