A great first machine! Have never regretted the purchase.
Positive Product Points
Has held up for over 9 years now. Has been consistent throughout this period. Has been a great first Pump expresso machine, and saved me many trips to the local barista.
Negative Product Points
Not the quietest I've used, but defiantly not going to wake the spouse. Only issue I've ever had is after a while it's hard to see the water level.
Detailed Commentary
After the first two weeks learning to get a great cup of expresso from this machine. With good fresh beans I've been able to pull excellent shots with good chrema pretty consistently. As of late I've noticed that the water temperature isn't up to what i used to get, so may have to do some service on it. No plans to replace unless I can't get the temp back up to at least 185. It is well constructed, and has held up to 3 moves and thousands of cups of expresso. I usually pull a double shot, into a cup, so removed one of the trays to make room.
Buying Experience
This was actually a impulse buy at a Starbucks in Chicago while visiting. They where demonstrating this machine and giving away free espresso shots. It tasted so good I walked out with one, and the last in stainless!