When maintained properly, makes a consistent shot time after time.
Negative Product Points
noisy pump, watery steam.
Not a bad unit, is essentially a rebadged Saeco Rio Profi, (which was one of Saeco's hardier units). The temperatures achieved on this unit can be increased to Pour: 115 vice 90 Degree, Steam: 140 vice 127 degress by changing out the two thermostats on the boiler. The locking portafilter is actually not too bad when used properly, ie the grind is tampered, then inserted into the group in the locked position, then released when the pump has quieted down to produce a nice extracted shot. The other nice feature of this unit is that the cabinet is made of steel, which is less prone to the markings of life, as experienced by the plastic cabinets becoming more common place on home machines. The portafilter is of poor quality and subject to clogging. There is a better locking portafilter out there, and I am suprised that Starbucks did not go with that one.
Did not actually purchase this unit. I am writing from a Technician's veiwpoint, as I have repaired many of these units.