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Starbucks Barista - Rick Hiebert's Review
Posted: January 28, 2008, 5:58pm
review rating: 2.0
feedback: (3) comments | read | write
Starbucks Barista
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More About This Product
Arrow The Starbucks Barista has 163 Reviews
Arrow The Starbucks Barista has been rated 8.23 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Starbucks Barista reviews have been viewed 1,036,605 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Bam T 9.50
Carl Lobitz 8.67
Rick Wayne 8.22
Dave Jahsman 8.00
Kevin Bailey 8.00

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Ratings and Stats Overall Rating: 6.8
Manufacturer: Saeco Quality: 6
Average Price: $350.00 Usability: 8
Price Paid: $399.00 Cost vs. Value 6
Where Bought: Starbucks Aesthetics 8
Owned for: 2 years Overall 6
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Be prepared for repair bills
Positive Product Points

Worked great for the first two years. Simple to operate. Makes great lattes.

Negative Product Points

Limited lifespan

Detailed Commentary

Two years plus a month (one month past warranty) the steam wand started spewing water and steam while drawing a shot. I phoned Starbucks warranty who led me through a procedure to adjust the steam knob but it did not solve the problem. They said I should descale the unit and it would probably work. I descaled it and it made no change. So I phoned Starbucks warranty department again and they got me to adjust the steam knob again and when this did not work they said I was out of luck; they would not cover the repairs because the warranty had expired.

One month later: I brought my machine in to a repair shop and they replaced the steam valve ($80 including labor). The machine works even better than it did at first - great steam and no leaks.

Buying Experience

Friendly informative encouraging staff who spoke from personal experience.

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review rating: 2.0
Posted: January 28, 2008, 5:58pm
feedback: (3) comments | read | write
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