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Starbucks Italia Digital - Tim H's Review
Posted: October 28, 2005, 1:46pm
review rating: 3.5
feedback: (1) comments | read | write
Starbucks Italia Digital
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More About This Product
Arrow The Starbucks Italia Digital has 21 Reviews
Arrow The Starbucks Italia Digital has been rated 7.92 overall by our member reviewers
Arrow This product has been in our review database since February 24, 2004.
Arrow Starbucks Italia Digital reviews have been viewed 146,573 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Dan Cascioppo 8.12
Ernie Scheidl 7.88
Andrew Brady 7.20
Gary Howarth 7.00
Kevin Clifford 7.00

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Ratings and Stats Overall Rating: 6.4
Manufacturer: Saeco Quality: 5
Average Price: $995.00 Usability: 9
Price Paid: $899.90 Cost vs. Value 9
Where Bought: Starbucks Aesthetics 9
Owned for: 6 months Overall 0
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Retailer (Starbucks) does not stand behind the product
Positive Product Points

Made good coffee when it worked.  Loved the machine and encouraged neighbor's to buy

Negative Product Points

Starbucks discontinued machine and doesn't honor the spirit of their 2 year warranty.

Detailed Commentary

Starbucks discontinued this machine in March 2005, yet still touted and sold it during their last annual brewing event (after they discontinued).  So when the machine breaks they will offer you your money back.  Perhaps a "fair" deal unless you pass up competing machines on sale thinking your buying  a good prodcut from a company willing to stand behind it.

My machine broke (steaming wand exploded off when steaming milk) -- the little plastic thing holding the wand gave way.

Starbucks is not committed to their retail line -- don't buy if you expect them to stand behind what they are selling.  I'm not sure when they became too big to care about the customer, but it's happened.  I will never buy another (this was the third) coffee maker from Starbucks again.

Buying Experience

Pre-sale Good.  Post-sale Terrible

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review rating: 3.5
Posted: October 28, 2005, 1:46pm
feedback: (1) comments | read | write
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