Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
consumer product reviews
filter drip coffee maker reviews
Black & Decker Coffee makers - Other - Bonnie Raymond's Review
Posted: May 13, 2006, 7:14am
review rating: 8.5
feedback: (0) comments | read | write
Black & Decker Coffee Makers - Other
Where to Buy
Arrow Amazon Link
 List your business site here.
About "Where to Buy"

More About This Product
Arrow The Black & Decker Coffee makers - Other has 23 Reviews
Arrow The Black & Decker Coffee makers - Other has been rated 6.22 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Black & Decker Coffee makers - Other reviews have been viewed 156,858 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
J A 10.00
Simone LeGris 10.00
Bonnie Raymond 8.50
Steven Head 8.00
Fred Langer 8.00

Previous Review Next Review
Ratings and Stats Overall Rating: 5.0
Product Reviewed: Home Cafe
Manufacturer: Black and Decker Quality: 2
Average Price: Varies Usability: 8
Price Paid: $50.00 Cost vs. Value 4
Where Bought: Amazon.com Aesthetics 8
Owned for: 1 year Overall 3
Writer's Expertise: Just starting Would Buy Again: No
Similar Items Owned:
Bottom Line: Quality is apparently NOT job #1 for the Black & Decker Home Cafe division of the company and even with only light usage, 3 of the coffee makers did not last through the warranty period.
Positive Product Points

When it worked as intended, it made an excellent cup of coffee.

Negative Product Points

It worked fine for a few months and then started spewing scalding water all over the kitchen counter instead of in the cup.

Detailed Commentary

I purchased a Black & Decker Home Cafe for my husband for Christmas 2004.  He loved it and used it 2 or 3 times a week for about six months.  A piece broke off the splash guard and Customer Service sent me a replacement piece but it didn't fit the machine.  The coffee maker still worked even without the missing piece so he kept using the coffee maker.  Then after almost a year, it started leaking water onto the counter instead of delivering it to the cup or even in the drip tray under the cup.  Customer Service replaced the whole coffee maker with a new one.  As soon as it got here, the replacement leaked even worse than the original unit and would only partially fill a cup no matter which size was selected.  Customer Service rep tried to tell me that this leaking was normal but finally he replaced the replacement unit as well.  

We've had this last unit since about February 2006 and it is now early May 2006.  The newest Black & Decker Home Cafe that they sent us started leaking about a week ago and has flooded the kithcen counter each time it has been used since then.  My husband threw it in the trash this morning.  We will never buy another Black & Decker product.

Buying Experience

The product was purchased from Amazon.com where shipping is fast and customer service is always great.  I have purchased from Amazon for years and have rarely experienced any problems but Customer Service will respond quickly to emails and correct any problem that does arise.

Previous Review Next Review
Write a Review for this Product
review rating: 8.5
Posted: May 13, 2006, 7:14am
feedback: (0) comments | read | write
Interactive
Search
Login Password
forgot pw | signup
quickNav
advertisement
sponsorad
Cafe Solutions
Commercial sales and service, nationwide installation, equipment leasing options.
www.seattlecoffeegear.com
sponsorad
Rocket R58 Double Boiler
Rocket Espresso R58 Double Boiler -  Everything you need for the perfect shot!
www.seattlecoffeegear.com
advertisement
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.190583229065)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+