Made like a tank and will last a lifetime while I enjoy great coffee daily!
Positive Product Points
No one has pointed out that this is one of the few drip coffee makers that is serviceable. Parts such as the warming plate, adjustable thermostat (yes! It is adjustable!), the sprayhead, and others can be replaced without buying an entire machine. The product is built in the USA like a tank. It is a commercial model, but looks good on our counter. It came with filters, glass carafe, cleaning rod, funnel for hot water only to avoid coffee taste, funnel for coffee, and water pitcher. The cord is heavy duty. The spray head can easily be changed and screws off easily.
Negative Product Points
Looks are not contemporary, but not bad. It is not "stylish" like Italian design, but I am willing to sacrifice aesthetics to have a brewer that lasts for the long haul. The sides are machined aluminum. It does not look bad. The old fashioned looking decanter that reminds me of Waffle House in the coffee geek picture is no longer included. It comes with a more attractive decanter.
I followed the directions and filled the A 10 with two pitchers of water and some flowed into the decanter as it said it would. I let it heat for 10 minutes. I got out the digital scale and measured 2 ounces of fresh grounds from my Kitchen Aid Pro Line grinder equaling 15 scoops of coffee. After brewing, I noticed that the spray head pushed some of the ground up the sides of the filter basket. One reviewer suggested calling Bunn and getting the free replacement spray head to slow the brewing down. I will do this soon. The coffee is the perfect temp. It tastes very smooth and good. It reminds me of the brewing time in the plunge pot. The coffee seemed a little weak, but perhaps the spray head change will solve this. Bunn suggests 4 ounces of grounds, but for me that would be 30 scoops of grounds. That seems like too much, but I may try it just to see. Overall, I really wanted a brewer that would last. I was seriously considering the Technovorm, the Kitchen Aid Pro Line and the Bunn. I settled on the Bunn because of the great warranty and after talking to a Bunn engineer and learning that parts were replaceable and the thermostat was adjustable, that no other machine could compete, not even the Technovorm. This is a very good machine that should last many years.
I enjoyed the price I found that included shipping, but the shipping seemed slow. Perhaps it is because the pot was shipped directly from Bunn as so many internet retailers do today. Many vendors wanted the price I paid plus $35 shipping. So I feel like I got a good deal and a great coffee pot.
Three Month Followup
I was frustrated at first since I had to use so much coffee to get a strong brew. The grounds seemed to be up on the sides of the brew basket. I could tell the force of the water was strong. Problem solved. Bunn sent a different spray head to slow down the water flow for free when I called. Out of curiosity, I actually took the top off the unit and inserted a digital thermometer into the water tank. The water was between 198 and 200 degrees. There was a convenient finger knob inside to adjust the thermostat. The A10 Bunn fits under a cabinet and thus is shorter than most commerical Bunn models. You can't fit a commerical Bunn carafe under the brew basket. However, mine carafe broke (no fault of Bunn) and they sent out a new one no questions asked. I have a standard coffee scoop and use sixteen scoops for a 10 cup pot. I grind in a Kitchen Aid Pro Line grinder after adjusting my burrs to the closest tolerance and grind on setting 7. The coffee has a very full flavor. I usually like Sumatran roasted to the second crack or just a little beyond second crack. I have been using the Bunn filters since they are deeper than most. The construction of this pot is top notch. I would love to taste coffee from a Tecnovorm sometime to compare, but I really like the Bunn A10 small commercial brewer and especially the customer service at BUNN right here in the USA!