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Capresso Elegance Therm - Steve Dearth's Review
Posted: July 4, 2002, 5:23am
review rating: 8.0
feedback: (1) comments | read | write
Capresso Elegance Therm
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Arrow The Capresso Elegance Therm has 5 Reviews
Arrow The Capresso Elegance Therm has been rated 5.48 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Capresso Elegance Therm reviews have been viewed 22,303 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Vincent Sapone 8.50
Steve Dearth 8.00
Jim DeVaney 4.00
Dave 3.00
Anna 3.00

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Ratings and Stats Overall Rating: 3.6
Manufacturer: Capresso Quality: 2
Average Price: $100.00 Usability: 7
Price Paid: $120.00 Cost vs. Value 2
Where Bought: Willaim Sonoma Aesthetics 5
Owned for: 1 year Overall 2
Writer's Expertise: Intermediate Would Buy Again: No
Similar Items Owned: Philips Thermal
Bottom Line: Much better machines are available for this price.
Positive Product Points

It has a decent sized Thermal carafe.  The Capresso Elegance is makes passable coffee if you handle it carefully.

Negative Product Points

The quality of this machine is sub-par; especially for the $120 purchase price. The brewing temperature is very inconsistent. Black shiny plastic is not aesthetically pleasing.

Detailed Commentary

This machine was a real disappointment.  After searching for a machine with a thermal carafe for months, I jumped at the opportunity to buy this one.  Since that time, a number of significantly better machines have come to market.

The biggest problem with the Capresso is the quality.  Although vacuum carafes are by nature fragile, this one was especially so.  I had shattered it within the first month of use, by accidentally knocking it against a dish while washing it.  Replacement carafes are theoretically available, but are consistently out of stock at all the sources I could find. I suspect that this is the result of the fragility of the thing.  I was forced to live with a broken carafe for months.

Another fragile part that has been commented on a number of times is the filter basket.  After a year of use, the spring mechanism on the bottom of the basket had cracked so badly that the basket door would no longer close.  This piece never seemed to fit in place very well, and I think that stress from putting the carafe in place under the basket eventually just wore it out.  I wasn't able to find a replacement part for this, and multiple calls to Capresso's help line went unanswered.

I had a hard time getting consistent coffee out of this machine.  Once in a rare while a good pot would come out, but it generally produced a flat brew that was passable but not appealing.   The coffee often came out luke warm at best.

The Capresso Elegance Therm has a timer that allows automatic brewing at a set time. I'm not a big fan of this feature - why go to the expense of a high end machine if you are going to pre-grind your coffee and leave it exposed to air overnight?  This feature may be useful to people who use coffee simply to wake up in the morning.

You can also interrupt the brewing to pour a cup of coffee before the entire pot is done.  Capresso's implementation of this feature seems to be what causes the fragility of the brew basket. The spring mechanism that controls this catches on the carafe, and stress eventually wears out the plastic.

This is a BIG drip machine.  It is very tall, and just barely fit under the cabinets in my kitchen. Given its size, I wish that a different plastic had been chosen. The presence of a big, shiny black drip maker in the corner is kind of intrusive. A "brushed" finish would probably have been more appropriate for this machine.

Buying Experience

I simply walked into the store and picked it up. Purchasing the machine is easy, getting support for it afterwards is not.

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review rating: 8.0
Posted: July 4, 2002, 5:23am
feedback: (1) comments | read | write
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