Will not purchase Capresso products again because of poor customer service
Positive Product Points
Makes a good brew, as do all Capresso makers.
Negative Product Points
Poor construction of filter basket pause/drip assembly (Model 425.)
I am on my 3rd filter basket assembly as the first 2 broke (pause/brew assembly.) It appears that the carafe must be in place prior to closing the filter door. Customer service offered no personal response to the problem.