If you're tired of run-of-the--mill, "cheap 'n cheesy" coffeepots, you might want to give this one a try. I've thrown out a lot of 'garbage-pots' in my day. This one stays!
Positive Product Points
The MT-500 produces consistently good coffee, with its charcoal filter doing a good job of removing chlorine and general nastiness from the house tap water. Measurements made with a “Fluke” Hi-quality meter over the last three years have displayed brew temperatures in the 194-198F range time after time. These figures are excellent! It is about as quiet in operation as any pot I’ve owned over a period of more than 25 years. Programming a brew-time in advance is simple, although I find no need for it. This is a basic coffee pot, albeit with a nice clock, properly functioning controls and simple to use. I like the ability to select 3 to 5 cups optionally, since the machine adjusts the time required for the water to pass through the grounds, producing the same taste as if you were brewing to capacity. Standard #4 filters fit perfectly. Although you’re provided with a "gold tone" plastic mesh filter, I prefer the paper. Some folks say the coffee is even better using one of those “Swiss Gold” filters, eliminating the paper and saving some $$ over time. You have a bit of a clean-up chore with those and so I haven’t done more than use the mesh filter you get with the MT but a few times, but may yet try the “Swiss Golds.” This is one elegant-looking pot! With a handsome black and polished silver, streamlined design, it can’t help but look good in anyone’s kitchen! I have been very happy with the MT-500; it has yet to miss a beat in over three years, now going on four. Oh, it has stainless-steel parts in the boiler assembly, something the “El Cheapo” coffeemakers simply do NOT have. Having gone through a gang of those, at least six or seven since the late 1970s, with broken bits and shot Aluminum boilers, I expect the Capresso be around longer, a lot longer!
Negative Product Points
As for negatives, there are but few. It is a bit difficult to fill the tank because the opening where you dump in the water is a bit narrow and constrained. By using a clear plastic 1.5-quart pitcher with volume markings, it makes it easier to fill, but you still need to pour slowly. It’s not a big deal, really. The other, greater complaint, is with the screw-top for the thermal pot. It is far too easy to get it cross-threaded. Additionally, if you tighten it too much, it becomes an absolute bear to break loose. Perhaps folks with newer MTs don’t have this problem. The manufacturer should have corrected this fault by now. Even with the aforementioned anomalies, I would not hesitate to recommend this coffeemaker. It’s not exactly cheap, but to me it has been money well spent. The age-old saying: “You get what you pay for, applies here.” If really good coffee is important in your lifestyle, especially for that first morning wake-me-up, then the cost of this machine is rather incidental, it seems to me. Part of my philosophy is to buy the very best you can afford. I’ve extended that thinking to my Espresso habit, but then that’s a story for another day.
This Capresso just looks great on the countertop! The quality of manufacture is really good, and the machine does not have the “tackiness” of many machines one sees in the chain and general appliance stores. It looks thoroughly modern, with a quite small footprint requiring little space to tuck it in neatly. The thermal carafe works well and will easily keep your coffee hot for over an hour. Like some other stainless-steel carafes on the market, it will keep things hot longer if one pours in at least a quart of near-boiling water to let it gather up the heat for a couple of minutes before hitting the brew button. If you are brewing less than a full pot, it’s a good idea to do the pre-heat thing with the hot water if you aren’t going to drink up the works before an hour or so. It’s not really necessary to pre-heat otherwise, in my experience. Using the control buttons to make 3-5 cups, or larger pots, couldn’t be easier. They even have a rather nice tactile feel in operation, something that can’t always be said for kitchen appliances. Here it’s a pleasure. I’ve had no problem buying additional water filters directly from Capresso. They do make a difference. As with all devices that brew coffee, drip, Espresso, or otherwise, cleanliness is essential to good coffee in the cup. Check with some of the sponsors shown on this site, where you can find the right stuff to keep your equipment clean and functioning properly.
I purchased the MT-500 through “1st-line equipment,” where the service was exemplary and as good as it gets anywhere! Jim and Diane are highly knowledgeable about their product line and have always been ready and willing to help with my questions and concerns. I did not decide to buy a Capresso MT-500 overnight and their guidance was a big help. I have been a 1st-line customer for nearly five years and have bought green coffees and lots of coffee “gear” during that time. I remain a very satisfied customer.