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Capresso MT600 Auto Drip - James Jones's Review
Posted: May 18, 2013, 2:26pm
review rating: 0.0
feedback: (0) comments | read | write
Capresso MT600 Auto Drip Coffee Maker
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More About This Product
Arrow The Capresso MT600 Auto Drip has 4 Reviews
Arrow The Capresso MT600 Auto Drip has been rated 8.10 overall by our member reviewers
Arrow This product has been in our review database since November 8, 2012.
Arrow Capresso MT600 Auto Drip reviews have been viewed 18,280 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Vince Russell 5.50
James Jones 0.00
Paul Merriam 0.00
Eric Harms 0.00

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Ratings and Stats Overall Rating: 4.6
Manufacturer: Capresso Quality: 3
Average Price: $130.00 Usability: 6
Price Paid: $130.00 Cost vs. Value 3
Where Bought: Sur La Table Aesthetics 7
Owned for: 1 year Overall 4
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Do not buy, it does not perform as advertised and the customer service is pathetic.
Positive Product Points

Looks great, controls intuitive

Negative Product Points

Coffee not hot enough, carafe holds temperature for only 45 minutes to 1 hour. The replacement machine broke on the first run, leaking water from the base.

Detailed Commentary

After 1 year of not being satisfied I called the company. They indicated an upgraded model was available for $75. I agreed and the new machine arrived 2-1/2 weeks later (see Buying Experience). The new machine failed in the first running. It took 25 minutes to go through the brew cycle, made loud popping sounds and leaked water onto the counter. After waiting 10 minutes from the first run I ran a second one. The time for a complete brew cycle this time was 8 minutes, but there was water on the counter again. I'm sending it back and will go buy the TechniVorm Mochamaster. It's more money, but my coffee is worth it. Do Not Buy This Machine!!!

Buying Experience

To get a replacement unit I had to send my old one to Capresso and wait for the new unit. So I paid up front and waited. That also meant I had to go buy a new cheap machine to be able to have coffee at home. This is horrible customer service. They did send a pre-paid label by email, so I guess that makes it good service by their measure. Wrong!

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Posted: May 18, 2013, 2:26pm
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