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KitchenAid ProLine - Michael Weber's Review
Posted: November 4, 2004, 7:05pm
review rating: 4.9
feedback: (0) comments | read | write
KitchenAid ProLine Coffee Maker
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More About This Product
Arrow The KitchenAid ProLine has 16 Reviews
Arrow The KitchenAid ProLine has been rated 7.56 overall by our member reviewers
Arrow This product has been in our review database since November 8, 2003.
Arrow KitchenAid ProLine reviews have been viewed 111,343 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Robert Lamm 9.00
Rrose Selavy 8.50
Dream Alaska 8.33
Daniel Normolle 8.20
Bob Bowker 6.50

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Ratings and Stats Overall Rating: 9.4
Manufacturer: KitchenAid Quality: 9
Average Price: $300.00 Usability: 10
Price Paid: $300.00 Cost vs. Value 9
Where Bought: William's Sonoma Aesthetics 10
Owned for: 2 weeks Overall 9
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned:
Bottom Line: Beautiful design, great results and excellent warranty and customer service.
Positive Product Points

Industrial and commercial design; hot cup of coffee; ease of use; generous warranty and excellent customer service.

Negative Product Points

Small condensation issue; two minor initial issues which KitchenAid quickly resolved.

Detailed Commentary

I previously owned a Capresso grind/brew machine which never met my expectations. Saw the KitchenAid at WS and immediately fell in love. The staff there made me a cup of coffee and I then knew I had to have it as I really appreciate HOT coffee and this machine produced just that. The quality is top notch and the design looks great in my kitchen.

Two minor problems were quickly resolved:  First, the decaf lid which comes with one of the carafes was warped and KitchenAid sent an immediate replacement. Second, the alternate carafe was not well sealed between the glass bottom and the upper, plastic rim resulting in  coffee and dishwater leaking into the plastic rim and slowly leaking out. Again, KitchenAid sent a replacement carafe, no questions asked.

And yes, there is a small amount of condensation which comes from the carafe but this is a very minor issue compared to my experiences with some other coffee makers.

Buying Experience

WS staff are top-notch and demonstrated the machine prior to my purchase.

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review rating: 4.9
Posted: November 4, 2004, 7:05pm
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