THIS UNIT IS AESTHETICALLY PLEASING AND IS NOT TOO HIGH SO IT WILL FIT UNDER A LOW CABINET. EASY TO USE.
Negative Product Points
WE HAVE HAD THREE OF THESE PRODUCTS. EACH HAS HAD A PAPER TASTE TO THE COFFEE IF THE RESERVOIR IS NOT COMPLETELY DRIED BETWEEN EACH POT OF COFFEEMAKER. WE TOOK THE FIRST BACK TO THE VENDOR, THINKING THERE WAS PAPER STUCK SOMEWHERE INSIDE THE PUMP. THE SECOND UNIT DID THE SAME THING. WE THEN CONTACTED MR. COFFEE (SUNBEAM), WHO PROMPTLY SENT US ANOTHER UNIT. IT DOES THE SAME THING. WHAT'S UP WITH THIS.
Detailed Commentary
THIS UNIT HAS A PROBLEM WHICH MAKES THE SECOND POT OF COFFEE TASTE LIKE PAPER. EVEN IF A GOLD FILTER IS USED, IF THE RESERVOIR IS NOT COMPLETLY DRIED, THE COFFEE WILL TASTE LIKE PAPER. AFTER HAVING OUR LAST COFFEEMAKER FOR 5 YEARS AND ENJOYING GREAT TASTING COFFEE, THIS UNIT IS A REAL DISAPPOINTMENT. MR. COFFEE WAS RESPONSIVE IN SENDING A NEW UNIT, BUT THE PROBLEM IS INHERENT IN THE DESIGN. THIS DESIGN SEEMS TO BE SHARED BY MANY UNITS (NOT HAVING THE RESERVOIR SEPARATE FROM THE BASKET).
Buying Experience
WHEN CALLED ABOUT THE PAPER TASTE, MR. COFFEE QUICKLY SENT A REPLACEMENT UNIT. UNFORTUNATELY THE REPLACEMENT UNIT HAS THE SAME PROBLEM.
