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Technivorm Moccamaster - Allan Peters's Review
Posted: September 21, 2013, 3:24pm
review rating: 7.0
feedback: (0) comments | read | write
Technivorm Moccamaster Coffee Makers
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More About This Product
Arrow The Technivorm Moccamaster has 32 Reviews
Arrow The Technivorm Moccamaster has been rated 8.73 overall by our member reviewers
Arrow This product has been in our review database since October 24, 2007.
Arrow Technivorm Moccamaster reviews have been viewed 234,424 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Eddie Dove 9.19
Tim Markwood 9.00
James McNab 8.60
Rick Waits 8.38
Brett Maraldo 8.00

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Ratings and Stats Overall Rating: 7.0
Product Reviewed: Moccamaster
Manufacturer: Technivorm Quality: 3
Average Price: Varies Usability: 8
Price Paid: $299.00 Cost vs. Value 7
Where Bought: Transcend Aesthetics 10
Owned for: 4+ years Overall 7
Writer's Expertise: I live coffee Would Buy Again: No
Similar Items Owned: Bonavita
Bottom Line: Very good machine while it worked, mine was just the one that didn't go the distance.
Positive Product Points

Pleasing design, easy to use, makes a very nice cup of coffee

Negative Product Points

For the price I expected to get more use out of it.

Detailed Commentary

I was very pleased with the machine itself, it appears well built, has a very nice space age look to it. The brewing consistency is the same cup after cup. This is a machine I really enjoyed having.
I guess the negative part of my experience has been service for it or at least some kind of technical drawings which to work a repair from.
In the US the machine has a 5 year warranty, but in Canada it only has a one year warranty. Mine started to leak shortly after three years of use, leaving a six inch puddle of water under the machine.
As I only had a one year warranty I would have to send it out to be repaired, the Canadian distributor said they would look at it, but could not guarantee a fix, considering I was looking at 30+ dollars each way to ship with no guarantees, it wasn't sure enough of a risk for the money.
The US also has  maintenance repair but again I m involved with shipping two ways as well as duties taxes etc.
In the end I just migrated the machine to the basement where it has sat for the last two years, I like it enough even though I can't use it that I haven't the heart to throw it out.
I did write the manufacturer for drawings or some kind of repair option, but never got a response from them.
I ended up replacing it with a Bonavita which has given me very good service and is very close to the Technivorm in performance.

Buying Experience

My buying experience was very good and I had no complaints, not the stores fault.

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review rating: 7.0
Posted: September 21, 2013, 3:24pm
feedback: (0) comments | read | write
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