Good coffee Thermal carafe Appropriate brew time Easy clean up
Negative Product Points
Very tall, requires to be pulled out from cabinet All plastic (but still seems durable enough) Too good of seal on carafe
I've had good experience with other Zojirushi products so I thought I would try this coffee maker for our office. It has held up well over the past three years, with nearly daily usage. I didn't use these electric coffee makers much in the past, preferring the do-it-yourself cone and hot water method.
The carafe is a good one, keeps the coffee reasonably hot for a few hours. It seems comparable to any Nissan/Thermos carafe that I've used. The top does seal a little too well just after brewing. It requires a towel or strong hand to loosen. After the initial loosen, it works well. As always, you need to preheat.
At first the coffee seemed a bit off. I measured the temperature of the water and it was low. I then started using room temperature water as opposed to cold water and this helped.
The thing is tall, but necessarily so. If you have short cabinets and not much counter space, this could be more of a problem than it is in our office.
The things disassembles easily enough for cleaning. Recently I did notice some grounds in the water chamber and I don't know how they got there, could've been user error. I haven't noticed much lime build up. I usually just clean the basket. The basket comes off completely for washing, a big plus. There is a swing arm over the basket for the hot water. I've read a criticism of this feature, but have not found it a problem.
I hardly ever use the delay timer, so don't have any opinions there. The couple of times I have used it, seemed to work fine.