There's really very little I can write about this machine that's good. It's not a bad looking machine. But looks alone don't get your coffee ground.
Negative Product Points
It doesn't work! I tried and tried to get an espresso grind for my Solis SL-70, and it wouldn't do it. The manual says not to let it run for more than a minute - but it took much longer to get enough grind for a shot! I tried cleaning it out, I tried all of the things that Bruce Hanson at Green Beanery (Toronto, ON, Canada) suggested to me over the phone, but no go.
Detailed Commentary
I had a horrible experience with this machine. It simply did not work for me - I couldn't get it to give me a suitably fine grind for my Solis SL-70. I called Bruce Hanson at the Greenbeanery and went over a few things with him on the phone, but no go. I tried oily and non-oily beans - no go. All I could get it to do was coarse grinds. As soon as I dialed it in for espresso, it just made lots of noise, but very little to no coffee would come through. So I sent it back to the Greenbeanery in Toronto, and I was told by Bruce that it worked just fine. He sent it back to me and I hopefully opened it up again and lo and behold - no difference. I called him again - he seemed annoyed and unwilling to believe it didn't work for me. He basically just tried to sell me a cleaning product. But this was brand new machine! Why should I have to buy additional products just to get it to work?? I sent it back again and told him to keep it.
Buying Experience
Horrible. I will never buy from Greenbeanery in Toronto again. They just seemed unwilling believe that this machine wouldn't work. When I sent it back for the second time, Bruce told me all he would do is look at it and send it back to me at my expense. He was completely unwilling to refund my money or give me store credit for the price of the machine. So I took it up with MasterCard in order to get my money. When I told Bruce that I was going to go through MasterCard to get my money back he offered me 80% of the value in store credit since it was now a used machine. Unbelievable! Stay away from this vendor!
