Ergonomically easy to use, relatively quiet, makes a nice even grind.
Negative Product Points
Knob falls off.
Detailed Commentary
This was an upgrade over a Baratza Maestro. SInce I made the purchase, it looks like the Maestro has been replaced by the "Encore" as the entry-level grinder in the Baratza line.
After a year of daily use, I don't regret the extra $70 for the Virtuoso. It's heavier, which makes it a even quieter then the Maestro, less apt to go skittering around the counter, and just easier to use. It looks nicer.
I use it for drip coffee. My complete ensemble is now a Behmor roaster, the Virtuoso, and a Technivorm. I'm happy with the results.
Just gotta get around to gluing that knob on.
Buying Experience
No problems. Prima Coffee via Google checkout. Prima threw in a cute little coffee mug.