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Baratza Virtuoso - Mike Hawley's Review
Posted: December 20, 2007, 6:43am
review rating: 3.8
feedback: (0) comments | read | write
Baratza Virtuoso Grinder
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More About This Product
Arrow The Baratza Virtuoso has 62 Reviews
Arrow The Baratza Virtuoso has been rated 7.22 overall by our member reviewers
Arrow This product has been in our review database since February 20, 2006.
Arrow Baratza Virtuoso reviews have been viewed 389,179 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Eero Simoncelli 9.08
Gone Gone 9.00
Aubrei Merrill 9.00
Joel Bristol 9.00
Yves Feder 8.83

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Ratings and Stats Overall Rating: 8.4
Manufacturer: Baratza Quality: 8
Average Price: $229.00 Usability: 8
Price Paid: $50.00 Cost vs. Value 10
Where Bought: Ebay Aesthetics 8
Owned for: 2 months Overall 8
Writer's Expertise: I love coffee Would Buy Again: Yes
Similar Items Owned:
Bottom Line: A solid, well built machine and a real value.
Positive Product Points

- Consistent grind across the range
- Easy to use
- Runs fairly clean

Negative Product Points

I really don't have any.

Detailed Commentary

I bought my Virtuoso from a vendor on Ebay as a "new, never used machine" for $139.00 plus $15.00 for shipping, a good deal.  When I received it and opened the box, I extracted the Virtuoso and it came out in pieces.  The casing lifted right out leaving the motor assembly in the box.  A bunch of old coffee grinds came out with the casing.  I know this is a "duh", but I quickly realized that this Virtuoso was not "new and never used".  I pulled out the whole assembly and it was a mess.  Parts were missing, it was dirty, I WAS NOT HAPPY.  I called the Ebay vendor and to her credit, she asked me to send her some pictures of it and when I did, she refunded the full purchase price and shipping.  She told me not to bother shipping it back to her.  So, now that I have a Virtuoso in pieces, what do I do with it?  I called Barzata and to my amazement, they said that for $35.00 (which included shipping back to me) they would re-build it.  It cost me $15.00 to ship it to Barzata, so that is where the $50.00 purchase price came from.  

Barzata re-built the Virtuoso, sent it back to me,  and it is now on my counter churning out a consistent grind every morning.  I use a press pot and I get 3 cups of pure joy from this combination daily. Sometimes you get lucky!

Buying Experience

The Ebay vendor was shocked at what happened and did not hesitate to give me a full refund including the shipping charges.

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review rating: 3.8
Posted: December 20, 2007, 6:43am
feedback: (0) comments | read | write
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