Great grinder, and great company that cares about their product and customer service
Positive Product Points
Micro adjustments give a close-to-stepless adjustment range. Included portafilter holder is useful even if you don't use the tongs (just for easier cleanup). Somehow, Baratza makes plastic nearly static-free in the grounds holder. Great customer service.
Negative Product Points
I question the long term quality (see below). Timer switch pops off and the timer is nothing special (not precise enough)
This is my first 'real' grinder and it's a great one. The grind consistency is great, the bean hopper holds a good 8 ounces of whole beans, it's easy to maintain and clean, and customer service is superb. I like that their website has a comprehensive troubleshooting and maintenance section (how to disassemble, replace parts, etc). The 440 settings seem intimidating at first, but once it's dialed in with the macro, then the micro ring ends up being very useful for fine tuning as beans age. It's better than a stepless in that regard, because it's easy to find your starting point, and since it's graduated with markings you can return to your settings as you switch between different beans or grinds (espresso to french press, for example).
I did have a problem with my adjustment ring, which is necessitating a replacement under warranty. Baratza is very good about this, promptly shipping me a replacement without waiting for mine to get back to them. While reviewing the support documents, I learned how much of the machine is plastic, and how mine was broken, and I do now have some concern over the longevity of this machine. But since parts are readily available and reasonably priced, and customer service is responsive, I'm still pleased with my purchase.
Because I was purchasing this grinder with a Crossland CC1, I got a $100 discount on the grinder which made is a heck of a deal. Baratza sometimes sells refurbs with full warranties on their website for 20%+ off.