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Baratza Virtuoso Preciso - Eli KUSLANSKY's Review
Posted: June 23, 2014, 8:45pm
review rating: 1.0
feedback: (1) comments | read | write
Baratza Virtuoso Preciso
Where to Buy
Arrow Prima Coffee Equipment
Arrow Amazon
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More About This Product
Arrow The Baratza Virtuoso Preciso has 23 Reviews
Arrow The Baratza Virtuoso Preciso has been rated 6.90 overall by our member reviewers
Arrow This product has been in our review database since January 28, 2011.
Arrow Baratza Virtuoso Preciso reviews have been viewed 104,410 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Katie Robinson 10.00
Damian S 10.00
Nick C 10.00
Donald Varona 9.00
Hal Remz 9.00

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Ratings and Stats Overall Rating: 3.6
Manufacturer: Baratza Quality: 6
Average Price: $300.00 Usability: 2
Price Paid: $229.00 Cost vs. Value 2
Where Bought: Amazon Aesthetics 6
Owned for: 3 years Overall 2
Writer's Expertise: Professional Would Buy Again: No
Similar Items Owned:
Bottom Line: Look at other brands
Positive Product Points

Coffee grind is consistent, has a decent range of grinds and a powerful motor

Negative Product Points

We have a test kitchen and we have this grinder for over three years. The numbers on the dial for the grind size is small, dark, hard to read and wore off within the first 9 months. It also has a cheap cast metal knob that we had to glue on several time as the vibration of the machine kept knocking it off. The grinder stopped functioning twice within the time period we have it and had to be sent back for repairs where it is now.

Detailed Commentary

It seems to me that for a prosumer grade machine in the price range of around $200 the user interface elements should have been engineered with the same quality and thinking of the internal parts. A lesson Apple knows well. This is evident also in the small internal tabs inside the machine that constantly break off. The customer service responded quickly enough but we had to pay $ 60 for the first repairs not including shipping and $ 30 for shipping for the second repair. This is a lot for a short duty cycle.

Buying Experience

If I had to chose a burr grinder knowing what i know and with the experience I've had with the customer service I would chose another brand with a more flexible return or exchange policy, from a company that pays more attention to the details in the user experience.

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review rating: 1.0
Posted: June 23, 2014, 8:45pm
feedback: (1) comments | read | write
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