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Baratza Virtuoso Preciso - Jim Coffou's Review
Posted: March 11, 2015, 6:39pm
review rating: 2.0
feedback: (0) comments | read | write
Baratza Virtuoso Preciso
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More About This Product
Arrow The Baratza Virtuoso Preciso has 23 Reviews
Arrow The Baratza Virtuoso Preciso has been rated 6.90 overall by our member reviewers
Arrow This product has been in our review database since January 28, 2011.
Arrow Baratza Virtuoso Preciso reviews have been viewed 104,535 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Katie Robinson 10.00
Damian S 10.00
Nick C 10.00
Donald Varona 9.00
Hal Remz 9.00

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Ratings and Stats Overall Rating: 4.4
Manufacturer: Baratza Quality: 4
Average Price: $300.00 Usability: 3
Price Paid: $289.00 Cost vs. Value 7
Where Bought: seatle coffee Aesthetics 5
Owned for: 2 years Overall 3
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned:
Bottom Line: Quality control seems to be an issue, customer satisfaction not on their radar.
Positive Product Points

When working grinder performs well and delivers consistent grind

Negative Product Points

Portafilter does not  fit into grind basket

Detailed Commentary

I have had one machine replaced under warranty  Machine was replaced by Baratza with refurbished machine and same problem occurred. I was sent a part to fix for myself. Same problem has occurred again and solution provided me was an option to trade  refurbished for a new one. 18 months, two grinders, one part replaced and solution is trade it in according to Baratza. When questioned about reliability of model service person responded that maybe best solution was to get me into a new model and possibly the one I had purchased was not the right one for me. So I asked what is the right model for me? No response.

Buying Experience

Not relevant

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review rating: 2.0
Posted: March 11, 2015, 6:39pm
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