This is an unreliable machine with poor build quality. I've now had three of them stop working.
Positive Product Points
Looks great and grinds well while it is working.
Negative Product Points
Machine breaks down, gets replaced, breaks down again, then again.
BE WARNED: These machines are very poorly built and will break down, one after the other. I've had THREE of them. Yes, three. The first one stopped grinding properly after a few months. I was sent another one. It worked for awhile and then developed an electrical problem and stopped working. I was sent yet another one, and now IT has stopped working. First the grind suddenly turned very course after a routine cleaning of the burrs, then the electrical motor failed altogether the next day. I would never consider asking for a replacement since it seems quite likely that one would break down too. I recommend you don't take a chance this will happen to you and find another, more reliable grinder.
Helpful in replacing faulty machines, but all of the machines they have sent have broken down.