This is a good machine for light and occasional use, but not necessarily as a daily grinder for 8 or so cups a day. While the initial grind is good the long-term longevity is questionable.
Positive Product Points
Great company to work with. Good technical support and responsiveness.
Negative Product Points
I had some trouble getting the grinds to be fine enough, and after many months, I tried recalibrating it.Turned out that the factory setting was the coarsest grind. After I reset it the grinds were finer. Can't figure out why the factory would use the coarsest setting for an espresso grinder When I recalibrated it I noticed all the plastic parts, including the collar that may be prone to breakage. This is where Baratza cuts costs to reach that price point.
While the Preciso may work well for light or occasional use, as a heavy use grinder I suspect it won't hold up given the large number of plastic parts.
Having said that, it fits between a low cost grinder and the more expensive (and solid) heavy Italian ones. My previous grinder was a Rocky which was built much sturdier. I couldn't tell much difference in the cup between the two,
I gave the grinder lower points on the cost vs. value since on a long-term basis the cost savings quickly diminish if the machine prematurely wears out.
The buying experience was fine. Chris's Coffee sent the machine as agreed.