Grind is a step up from entry-level burr machines, but gets gummed up very quickly. Easy to use, but lots of cleaning maintenance. Four years in, plastic parts are starting to wear out. Would like to find a better option for this footbrint and caliber.
Positive Product Points
It's pretty straightforward and adjustable. My wife does drip, so we needed a grinder that does a range. I like the button in the back of the cradle, so you can just slip the group in and it starts grinding. When the thing is clean, it does a really nice even grind. But it gets gummed up quite easily.
Negative Product Points
This thing has to be cleaned a lot when using oily espresso beans. My wife does a drip grind, and that helps regulate it some. But if I make multiple espressos, it starts getting gummed up almost immediately, especially with a fresh roast. Four years in, the adjustment thing is not working as it should and I get a "clicking" sound when I roll it too fine. When it is clean, it does a near pro job, but it gets finicky pretty quickly.
I have owned a Solis, Braun, Baratza, but I wanted something another step up that fits on the counter. It was either this or the Rancillo Rocky, I took a chance on this. When it is clean, it works great, but it gets gummed up fairly quickly with a fresh roast. My wife does drip grind, which helps clean it out daily, but I can still only really make one espresso before it needs to be sorted out.
It is an easy grinder to use. The cradle is a nice feature and you can adjust the size and duration easily. I like the interface although I don't think it's as ultra-sleek looking as some other grinders.
Four years in, something plastic that adjusts the grind size is starting to click away and not really do it's job. This is somehow connected to it getting gummed up all the time. The maintenance on this thing is a pain, but it's not as big of a job as pro grinder. You have to take out a removable blade and get that clean and then turn the machine upside-down and try and scrape out a bunch of gunk in there. If it's really bad, you also have to run rice/old beans through it. I'm not sure if this clicking means the beginning of the end. When it works great it works great and I've made stellar espressos with it. But when it gets gummed up it is really frustrating.
I'm not sure I would buy this grinder again. But there isn't really another option in this tier other than the Rocky, which seems to have some of the same pitfalls. The nice grinders are just too big for our kitchen.
No problems. Shipped fast and in working condition.