A good grinder: heavy built, slow moving burrs, very uniform grind, but needs cleaning often.
Positive Product Points
Very uniform grind. Relatively Quiet. Slow grinding makes less heat and static. Metal model (565) is grounded draining off most static.
Negative Product Points
Too many grounds not in hopper. Must be disassembled every batch to clear out grounds. A few grounds spill on the counter when cleaning.
Detailed Commentary
I purchased thi Infintiy to replace a cheap (about $26.95 at Costco) Delonghi mill. I had read that only burr grinders produced the uniformity needed for good coffee. Imagine my surprise when I discoverd that the cheap mill made almost as much dust as ground coffee no matter where you set it. I did a check of as many reviews as I could and found that the Capresso Infinity had a lot of support from coffee lovers and didn't reach sky-high in price. have used it for about a week grinding a Craven"s Yuletide Blend available locally as well as Tulley's decaf Madison blend. I use only an auto drip maker, and found that I prefer a coarser grind than indicated in the instructions. I set to the middle of COARSE and get strong coffee using 4 (1 tbs) measures for 10 cups. The grind is very uniform. My only complaint is the need to constantly clean the inside of the mill. A lot of grounds are retained on the upper grinder and in the grind chamber, and the unit must be disassembled each time if you don't want to leave stale grounds to mix with the next batch. I use the brush that came with the unit and a toothbrush to sweep off grounds into my filter paper or into the cach basin. A nuisance but my wife tolerates it to appease me.
Buying Experience
Purchased this by telephoning a vendor I respect and getting a little discount. I don't want to reveal who because the units are fair traded so strictly. But call some and ask; it can't hurt.
Three Month Followup
I started having coffee stick to the catch bin after about 3 months. I posted a complete description of the problem as a comment. I don't know how it happened if the electric ground and metal case were effective at first. It is like a thin film has built up that doesn't wash off. Anyone with a solution to this problem should post it. I still like the grinder very much and use it every day.