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Isomac Grinder - All - Brad Bittinger's Review
Posted: December 30, 2005, 1:55pm
review rating: 3.0
feedback: (0) comments | read | write
Isomac Grinders - All
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More About This Product
Arrow The Isomac Grinder - All has 14 Reviews
Arrow The Isomac Grinder - All has been rated 7.93 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Isomac Grinder - All reviews have been viewed 131,872 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Norbert Rawles 9.00
Keith Baldry 8.80
Jeremy N 8.00
Tim Campbell 7.40
Geoff Hudson 7.20

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Ratings and Stats Overall Rating: 3.2
Product Reviewed: Gran Macinino
Manufacturer: Isomac Quality: 2
Average Price: Varies Usability: 2
Price Paid: $174.00 Cost vs. Value 3
Where Bought: aabree Aesthetics 7
Owned for: 2 months Overall 2
Writer's Expertise: I love coffee Would Buy Again: No
Similar Items Owned: Starbucks Barista, Grindmaster 875
Bottom Line: They saved ninety-five cents on the cost of the bean hopper and ruined the entire machine.
Positive Product Points

Doserless.  Good aesthetics.  Heavy enough to not move when push the portafilter against the switch.

Negative Product Points

Cheap, CHEAP whole bean hopper.  

Poor whole bean feeding.

Grinds hang up in unit.

POOR customer service, both by aabree and Isomac.

Detailed Commentary

The whole bean hopper started cracking within the first week.  It and the inner guide are made of possibly the cheapest plastic I've ever seen.  The inner guide has a lot of flash from the mold on it, and even though I cleaned it up, the feeding problems require that I stick something in there to move the beans around or they stop feeding.  This is not easy, particularly when you're holding a portafilter with one hand already.

I've emailed aabree on multiple occasions asking how I might obtain a replacement hopper--no luck there.  I've emailed isomac in Italy asking about this and whether there is a distributor or repair facility in the US--no response.  I've finally decided that I'll try to find an appropriately sized stainless steel bowl and make my own.  It certainly can't be any worse than the one provided.

As most users have noted, the grinds hang up in the unit, and despite what appears to be a new, curved grounds chute, you still have to pound on the thing to get the grinds to fall into the portafilter.  Then, despite all the pounding to get the grounds out, they will wait until there is a slight vibration and they'll fall out.  Messy.

Buying Experience

Bought this on eBay for the minimum price.  It arrived double boxed--good thing, too:  based on the "quality" of the plastic hopper, that might have arrived in pieces if the unit had not been double boxed.

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review rating: 3.0
Posted: December 30, 2005, 1:55pm
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