the glass hopper wraps outside the bean funnel causing beans and chips to fall inbetween.
The bean funnel has flat spots on both sides causing beans to collect and fail to enter the grinder.
You always have to push the beans into the grinder..not once could I turn it on walk away and come back without having to manually push the "orphaned" beans into the grinder.
It claims to have 15 grind settings 1-8 w/ 1/2 increments. But in reality I've only been able to use up to setting 7..anything finer and the grind packs up and jams inside.
It's messy.
Detailed Commentary
I wanted to love this grinder based on looks but form does not = function.
I had to return my grinder yesterday because the motor died after using it for 1 month. I had high expectations for this grinder. I love the build quality and apperence but the design execution is very poor.
the glass hopper wraps outside the bean funnel causing beans and chips to fall inbetween.
The bean funnel has flat spots on both sides causing beans to collect and fail to enter the grinder.
You always have to push the beans into the grinder..not once could I turn it on walk away and come back without having to manually push the "orphaned" beans into the grinder.
It claims to have 15 grind settings 1-8 w/ 1/2 increments. But in reality I've only been able to use up to setting 7..anything finer and the grind packs up and jams inside.
It's messy.
Buying Experience
William Sonoma is always a pleasure to deal with. They took it back and was sorry for such a poor customer experience. They stand behind what they sell.
