The product looks great, it has a solid feel and it is simple to use. It has an easily selectable grind dial an, with a bit of work, the range of the grind can be adjusted even wider than the dial permits.
Negative Product Points
Can not grind coffee for espresso. Grind is uneven, with a lot of fine dust in the French Press grind.
I started out with Nespresso, then moved to pods and bought this grinder thinking I could go to regular espresso. Big mistake, this grinder is incapable of grinding for espresso. I used it for a while to grind for French Press, but it wasn't the best for that either given the amount of 'dust' it would produce mixed into the grind. Having said that it does look gorgeous, the quality is fantastic and the glass hopper and grounds recipient look better than the plastic on most machines. If they could get the burrs to grind better, ti would eb a nice object to have around.
I bought it from Peter Jones in London. The machine worked to its specification so I had no reason to go back to them. I sold it on ebay.