Looks good on the counter, but cannot produce a reliable grind. Pass on this grinder.
Positive Product Points
Rocky has a nice counter presence, fits well under the cabinets and has nice weight making it feel as though it is well built piece of equipment.
Negative Product Points
- The grind is extremely clumpy - Adjusting the fineness is a three handed job - Not a very capable grinder for espresso
Detailed Commentary
After using my Gaggia MDF for about six years I was looking forward to getting a new grinder. I read multiple reviews and my decision came down to either the Iberital Challenge grinder or the Rocky. The only reason that I got the Rocky was because it seemed to have a proven track record and was a popular choice amongst the coffeegeek crowd.
Initially, I was very happy with the results of the machine. The grind was clumpier than I had expected and the adjustment of the fineness/coarseness is ridiculous (run machine with one hand, hold down release button with another, and turn hopper with another.....wait that is three hands!!), but the result in the cup was great.
Then, things went down hill. Every time I add fresh coffee (yes I only have fresh roast, never past 2 weeks old) I have to make the grind finer. Or should I say, I have adjust the grinder to a finer setting to achieve the same fineness of coffee. This didn't bother me for the first couple of months because I thought it was just a break in period or a change in the roast, etc. However, now it is clear that none of that is true and I am now at a virtual zero setting on the grinder.
The bottom line is that I do not like the Rocky. It produces an inconsistent clumpy grind. I would not recommend this grinder. I know that this flies in the face of many others have experienced, but quality control is something that changes, and it seems to me that Rancilio's quality may have taken a step down.
I wish I had purchased the Iberital Challenge instead.
Buying Experience
I bought Rocky online from 1st-Line. The buying experience was great and follow up communication was very fast, although I was never able to get a resolution to the issue with my Rocky.