Very easy to use had no problems whatsoever. Coffee is excellent.
Negative Product Points
Have to stay near pot while making coffee. Takes longer to make coffee this way.
I have had this coffee maker for about 5 months. I have had no problems making the coffe at all. No boil ups or volcanic reactions like I read in some reviews. I took out the plastic filter and bought a Cory Glass fileter to replace plastic fileter. On ebay it cost me $3.00. $4.50 with shipping. You have to stay near this coffee maker - cant leave it like the old Mr. Coffee. However, I like to watch the water flow up the tube to the top. I use on an electric stove. I apply about half heat and let boil. When coffee starts going up glass tube and the bottom reaches the second little coffe cup on the bottom globe I turn off and sure enough it all goes up. Then in a very few minutes it comes down the glass tube and lo and behold you have very good coffee. I do not use tap water I buy springwater to use to make the coffee. Excellent taste and enjoy very much. I have not broken any part yet - have to be very careful when washing and drying so as not to break fragile glass. Had no problem with plastic handle. Pot arrive with coffee scoop and plastic counter holder.
Three Month Followup
This Bodum Pot I feel is the best pot that I have ever owned. The coffee is great. It takes longer to make the coffee but the wait is worth the wait. It is also enjoyable to watch the coffee being made as the water rushes from the bottom to the top and back down again.
One Year Followup
I still use this Pot. Yes it takes longer to make the coffee but the taste is great. I have managed not to boil out the pot. No matter what coffee you use this pot adds to the flavor and quality. I do not use tap water to make the coffee because it has a bad taste of clorine. I buy bottled water and this also helps the quality.