Our Valued Sponsor
OpinionsConsumer ReviewsGuides and How TosCoffeeGeek ReviewsResourcesForums
consumer product reviews
vac pot & other brewer reviews
Bodum Santos Electronic - Frank Smrdel's Review
Posted: April 5, 2007, 11:08am
review rating: 0.0
feedback: (0) comments | read | write
Bodum Santos Electronic
Where to Buy
Arrow Seattle Coffee Gear
Arrow Amazon Link
 List your business site here.
About "Where to Buy"

More About This Product
Arrow The Bodum Santos Electronic has 61 Reviews
Arrow The Bodum Santos Electronic has been rated 6.97 overall by our member reviewers
Arrow This product has been in our review database since November 30, 2001.
Arrow Bodum Santos Electronic reviews have been viewed 304,322 times (updated hourly).

Quality Reviews
These are some of the best-written reviews for this product, as judged by our members.
Name Ranking
Don Paquette 9.25
George Swanson 9.00
Jim Pellegrini 9.00
Tarik Ghbeish 8.90
Scott Boje 8.83

Previous Review Next Review
Ratings and Stats Overall Rating: 5.4
Manufacturer: Bodum Quality: 5
Average Price: $100.00 Usability: 5
Price Paid: $100.00 Cost vs. Value 3
Where Bought: 1st line equipment.com Aesthetics 9
Owned for: 6 months Overall 5
Writer's Expertise: Just starting Would Buy Again: No
Similar Items Owned:
Bottom Line: Great tasting coffee, but a pain to clean. Watch out for warranty service. It took one month to get mine back.
Positive Product Points

Makes great tasting coffee

Negative Product Points

You use lots more coffee per cup than a regular coffeemaker
A pain to clean out the grounds
Warranty service from Bodum SUCKS

Detailed Commentary

I've owned this unit for about 6 months. It makes great tasting coffee but it requires much more coffee than I was used to in a drip coffeemaker.

Also, it is a real pain to clean this unit, as you have to flush the grounds down your disposal instead of just dumping a paper filter.

Finally, this coffeemaker  stopped working about six weeks ago. The light came on, but no heat. I returned it to Bodum for repairs about one month ago and they STILL have it. When I've called them to check the status, their answer is: "Still waiting for parts". I've requested a new unit, which they will not provide. I would NOT buy this product or anything else from Bodum again. Very poor customer service.

Buying Experience

UPDATE: I spoke with Bodum yesterday, and expressed my dissatisfaction with their customer service, mainly having my Santos for one month with no timetable on when I'd get it back. I was pleasantly surprised to see a brand new unit on my doorstep this morning. Hopefully, this one works for more than 6 months...

Previous Review Next Review
Write a Review for this Product
review rating: 0.0
Posted: April 5, 2007, 11:08am
feedback: (0) comments | read | write
Interactive
Search
Login Password
forgot pw | signup
quickNav
advertisement
sponsorad
Cafe Solutions
Commercial sales and service, nationwide installation, equipment leasing options.
www.seattlecoffeegear.com
sponsorad
Cafe Espresso Machines
Video reviews, nationwide installation, leasing options... Nuova Simonelli, Rancilio, La Marzocco.
www.seattlecoffeegear.com
advertisement
Home | Opinions | Consumer Reviews | Guides & How Tos | CoffeeGeek Reviews | Resources | Forums | Contact Us
CoffeeGeek.com, CoffeeGeek, and Coffee Geek, along with all associated content & images are copyright ©2000-2014 by Mark Prince, all rights reserved, unless otherwise indicated. Content, code, and images may not be reused without permission. Usage of this website signifies agreement with our Terms and Conditions. (0.18746304512)
Privacy Policy | Copyright Info | Terms and Conditions | CoffeeGeek Advertisers | RSS | Find us on Google+